Navigate insurer phone menus to reach a human
A Reddit user had Meta's Muse AI call their home insurer's toll-free number, get past the phone menus to a human rep, then call them to change the policy.
What they did
A Reddit user needed to change their home insurance policy but didn't want to work through the press-1, press-2 phone menus. They told Muse to call the insurer's toll-free number, keep going until it reached a human representative, then call the user's phone. Muse placed the call using a synthetic voice, which the user could choose as male or female.
How it went
Muse reached a human rep and rang the user, who then made the policy change easily. The source is one user's own account, with no timings given.
Worth knowing
The user says to tell Muse to call on your behalf, give it the task, and have it hand the call to you once a human answers.
Labels
A Reddit user needed to change their home insurance policy
A Reddit user needed to change their home insurance policy
call their home insurer's toll-free number, get past the phone menus to a human rep, then call them
Muse reached a human rep and rang the user
The source is one user's own account
The “Material” label failed its quality check and is not used for selection.
Details
- Agents
- Meta Muse
- Source
- other
- Source date
- undated
- Accounts
- 1
- In registry since
- Oct 16, 2026